Gaming is for fun — not stress. Nagavai believes every player deserves an experience that is controlled, mindful, and safe. Learn about all our tools and support options.
We don't just provide games — ensuring a safe gaming environment is our responsibility too
Every account on Nagavai is verified to confirm the user is 18+. Minors will not be granted access to any gaming services under any circumstances.
Every player can set their own deposit limit, loss limit, and session time directly from account settings.
We regularly share awareness information about the signs of problematic gaming behavior. Don't hide the problem — address it.
When you feel like you need a break — take a cooling-off period. Temporarily suspend your account for anywhere from 7 days to 6 months.
Long-term or permanent account closure is available if needed. Nagavai will fully support you through this decision.
Our dedicated team is always ready to help with responsible gaming concerns. Reach out — we're here to help, not to judge.
Nagavai believes players should always be in control. That's why we've built a set of practical tools you can use to manage your own responsible gaming habits.
Set deposit limits on a daily, weekly, or monthly basis. Once a limit is reduced, it takes effect immediately. Increasing a limit requires a 7-day waiting period — this is intentional and designed to protect you.
Decide in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, no further bets can be placed automatically. This prevents you from going beyond your budget.
Set a maximum duration for each gaming session. When time is up, the system will automatically prompt you to take a break. Keeping sessions short is good for your mental wellbeing.
Take a temporary break for any period from 1 day up to 6 months. During the break, logging in or playing will not be possible — but any funds in your account will remain safe.
Activating self-exclusion closes your account for a set period — or permanently. Opening a new account is also blocked during this time. If things feel out of control, this is the most effective step you can take.
Setting limits on Nagavai is simple. Just follow a few quick steps to set your gaming limits:
If you have trouble setting limits yourself, Nagavai's support team is here to help. Reach out via live chat — they'll assist you without any judgment.
If you or someone you know is showing the signs below, it's time to take notice
A tendency to gamble using money meant for everyday essentials.
Placing more bets after a loss in an attempt to win everything back at once.
Losing track of time and playing for hours on end.
Gaming causing damage to family relationships and friendships.
Concealing gaming habits and spending from family or friends.
Feeling restless or irritable when unable to play, or dissatisfied when not gaming.
Take the first step yourself — start using Nagavai's responsible gaming tools. Contact support if you need help. We're here for you.
Ask yourself the following questions. They will help you understand whether your gaming habits are under control. Answer honestly — there is no judgment here.
Are you going beyond your daily budget because of gaming?
Are you betting more after a loss to try to recover what you've lost?
Have you tried to stop gaming but couldn't?
Is gaming causing problems with your sleep, work, or relationships?
Are you hiding your gaming from family or people close to you?
Are you borrowing money or taking funds from others to cover your gaming costs?
Do you feel the urge to keep playing when you win, or to chase your losses when you lose?
If you answered "Yes" to 3 or more questions — start using Nagavai's responsible gaming tools right away and reach out for support if needed.
Responsible gaming isn't just about playing less — it's about playing with awareness. On Nagavai, responsible gaming means you:
At Nagavai, we believe gaming can be a positive experience — as long as it's approached with the right mindset and moderation. Every tool we offer is built with that goal in mind.
Don't hesitate to ask for help — Nagavai is always here for you.
Available 24/7. Speak with a responsible gaming specialist.
ActiveEnjoy entertainment on Nagavai responsibly — set your limits, stay aware, and have a great gaming experience.